Privacy Policy
Privacy Policy
Effective Date: April 25, 2026
Wellbloom (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
Information You Provide
- Consultation Requests: If you submit a practitioner consultation request, we collect your name, email address, and state of residence. This information is shared only with the practitioner you selected.
- Contact Communications: If you contact us directly, we may retain your name, email, and message content for support purposes.
Information Collected Automatically
- Usage Data: We collect anonymized analytics data including pages visited, search queries, time on site, and referring URLs. This data is used to improve the user experience and cannot be used to identify individual visitors.
- Cookies: We use essential cookies for site functionality (e.g., caching, session management). We do not use third-party advertising cookies or cross-site tracking pixels.
- Server Logs: Our hosting provider automatically records IP addresses, browser types, and request timestamps in standard server logs.
How We Use Your Information
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Practitioner consultation routing | Name, email, state | Consent |
| Site improvement and analytics | Anonymized usage data | Legitimate interest |
| Security and abuse prevention | Server logs, IP addresses | Legitimate interest |
| Customer support | Contact information, messages | Consent |
Information We Do Not Collect
- We do not collect MRT blood test results or any personal health information
- We do not require user accounts or login credentials to use our directory
- We do not sell, rent, or share personal data with third-party advertisers
- We do not use cross-site tracking, retargeting pixels, or behavioral advertising
Data Retention
Consultation request data is retained for 90 days and then permanently deleted. Server logs are retained for 30 days. Anonymized analytics data may be retained indefinitely.
Third-Party Services
We use the following third-party services that may process data on our behalf:
- Hostinger: Web hosting and server infrastructure (EU/US data centers)
- LiteSpeed Cache: Performance optimization and page caching
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
To exercise any of these rights, contact us using the information below.
Children’s Privacy
Wellbloom is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.
Contact Us
For privacy-related inquiries, data access requests, or questions about this policy, please contact us through our website.
Last updated: April 26, 2026